Meeting the demand . . .
Boy, we have been trying to do this! Let me see if I can explain some of the reasoning behind this:
This has certainly been bigger then we ever imagined (thank you, thank you, thank you)! Although we use many tools to help us predict what to order each month, there is just so much that goes into it that can't be predicted. We base the bulk of our order quantity decisions on our Membership sign up. That is why I encourage everyone to sign up for membership at the site and have mentioned it here (and also why I keep it to only a 3 month commitment at one time). Now that the April kit is sold out, you are able to sign up to reserve a membership to begin with May. This will guarantee you a membership to begin with that kit (and guarantee that you won't have to ever stay up late again)! Having said that . . .
we did have to shut down this pre-sign up last month. Because of the amount of product we order, we have to place orders several weeks in advance. After two weeks of sign up, the numbers were getting high enough that we were almost sold out of the product quantities we had ordered (and I re-ordered twice)! So, I shut it down so that we would at least have some to sell last night.
What that means is this: if you have been trying to purchase each month unsuccessfully, you have the option at this moment (and at least for the next 10 days) to sign up to begin with May. We had this option available last month for almost two weeks. If you are one of the first people to sign up on this list, there is a good chance that you might actually still start with the April kit as we always end up with extra kits after we complete billing.
Hopefully that is helpful to some of you that are feeling frustrated. All I can tell you is that we are trying our best to include as many people as we can and will continue to make improvements each month.
Now. . . for those members that wanted to add a Project Kit to their subscription shipment, there is a button that you will see at checkout under the cart that asks you if you are a member and would like to receive reduced shipping. I received about 10 e-mails overnight that some of you didn't see this, so I am not 100% sure that it was there at first. I do see several receipts with the $1.75 add on now, so I know it is up and running currently. I will refund the extra shipping to those of you who didn't see this at first.
Also, it appears that the cart still said "March kit" instead of April at checkout (and on your receipts). No worries, you are getting the April kit. It was just something that my webguy missed.
And finally, if you are an original subsciber from Feb. (as your 3 month commitment is up after April) and would like to continue your subscription, we will be contacting you (and I will post about here on the blog) after the 10th of April. We have basically already counted you in the number for May so there will of course be a kit for any of you that want to continue.
I always get loads of e-mails the first of the month, so it may take me a couple of days to get back to everyone, okay?
Have a great Saturday! It is in the 70's here - so looking forward to that!