Wednesday, February 01, 2006

Off without a hitch?!?!?!?!

Boy, it should would have been nice to debut without any glitches, but unfortunately, there were a few. Here is some information that should be helpful:

1. If you are signing up as a member, paypal does not let you add a project kit to your shopping cart. In actuality, becoming a subscriber has it's own checkout. However, we don't want you to pay for shipping twice, so what you need to do is pay for your papercrafting kit subscription, and once you are returned to the home page, you can add a project kit to your shopping cart. Check the box that says Combine Shipping, and it will ask for your email address. This will help us verify that you have already purchased a papercrafting kit subscription. You will then proceed to checkout, and you will be charged $12.50 for the project kit, plus $5.50 for shipping. It boils down to an additional shipping cost of $1.50 for the project kit, and $7 total shipping cost for your entire order.

2. Any of our friends who have ordered prior to this email will be receiving a note to let you know how we will be correcting your shipping cost.

3. For next month we are already working on a specialized shopping cart that is built into our site to make the check out process smoother.

Thanks to everyone for your interest and your patience - wow, this has truly been an adventure!

So now on to the fun stuff. . . we are finishing up today at CHA and I'm so excited about what we are going to be bringing to the kits in the near future!! I will try to share some images and some fun ideas we have come up with in the next few days as we get settled. I have met and re-connected with so many people in the past two days - it has really been a blast!

Have a great day- we are headed back out to the show floor!!
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11 comments:

Hollye said...

Jenni- I am so excited about the kits. I was a little confused at the check out, but not to worry! I'm all signed up! Can't wait to see the kits!

Molli said...

Thanks for the tips, Jenni! I am so excited to receive the first kit!

Dotti said...

Dear Jenni,
Well, even with your great tips I somehow was still sort of confused once I got on Paypal...never seemed to reach the combined shipping option...was really not sure what I was ordering...but I paid $32 the first time and then $22 it seems for the paper kit. Hope I did it right! Thank you!

Jenny said...

Jenni, I think I ordered the kits "correctly" -- not sure about the whole shipping thing. Can't wait to receive them. Thanks!

Lisa Chapman said...

I somehow only got charged shipping once if what my PayPal account is telling me is correct. It certainly was not because I knew what I was doing. I was confused when I was ordering, but then I was doing it at 4:30am. I am really excited about your kits. Can't wait to get it now!!

Jenny G. said...

I would like to order the kit, however when I go to the papercraft kit page there is no place to add it to cart? Are you sold out already? I click on membership price and it brings up the same page again. Am I doing something wrong?

Laura said...

I'm trying to order too ... but I can't find anywhere to click on to subscribe to the monthly kit. Am I missing something?

Falyn said...

Yes I did it this morning and was confused. I paid the $27.95 for the first kit, then paid $22.00 for the other kit. I hope it's right. Can't wait to get them!

sarah m said...

I am trying to order as well but the order now button is not functioning for me HELP!!!!
sarahmoore13@hotmail.com

Cynthia Michener said...

Hi Jenni
I sent you 2 or 3 emails regarding to ordering and cancelling the kits. I hope to hear from you as soon as you reply my concern. My email address is Auslady@tmail.com.

fay said...

i went on the web site scrap talk. i found out about it through heidi swapp's blog as she has a place you can click on their site and they had 105 pages of the show and li'l davis has some awesome products. it was like no one else had these products. i had fun looking. i am excited about getting the kits. i made a triffle cake with red velvet cake, cream cheese/ cool whip , cherries, cream cheese pudding and dyed the pudding and cool whip pink so i took pictures and that is what i am going to use the kit with. fay